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WARRANTY & REPAIRS

Coverage

The Stührling warranty is valid for a period of two years from the date of purchase. Stührling will repair or replace (at Stührling’s option) the movement of this timepiece free of charge if such movement proves to be defective in material workmanship under normal use. For quartz watches, the battery is covered by the warranty for a period of one year from the date of purchase.

Exclusions

This warranty does not cover the watch case, watch bracelet, straps, crystals or normal wear. This warranty will be void if the watch has been mishandled or used under extraordinary conditions. 

Exposing your watch to deeper water more than the tolerance levels shown on the watch dial, or taking it into a shower or sauna will void the Stuhrling Original warranty.

Any work performed by an unauthorized person or entity, shall automatically render this warranty null and void. The terms of this warranty does not in any way restrict or otherwise affect any possible statutory rights to which the consumer may be entitled by law in the country of purchase.

Please Note - manufacturer warranty claims that are submitted but are not covered by the warranty will not be repaired until the cost of repair is paid for please see full Terms and Conditions 

Service

If your watch should require service during the warranty period, please follow the steps below to initiate the repair process. 

For repairs that are not under warranty please select from the “out of warranty repair” options.  

Select a processing Location


Stührling Original Service Center
449 20th st
Brooklyn, NY 11215-6247


Stührling Original Drop-off Center
37 Rothesay Road
Manchester M8 4JA


Stührling Original Service Center
Room B, 20/F, Yally Industrial Building
6 Yip Fat Street, Wong Chuk Hang