SHIPPING

COVID-19 SHIPPING UPDATES

In line with local guidelines to prevent the spread of COVID-19, we have temporarily reduced staffing in our warehouses and fulfillment center. As a result you may experience delays in the processing and shipping of your order.

Processing

Orders received after 2 PM on Monday through Thursday, will be processed and shipped out the next business day.
Orders received after 11 AM on Friday, will be processed on the following Monday.
Orders placed after the shipping cutoff times noted above will result in an extra day added to delivery times.

Free Domestic Shipping

We ship all domestic orders including Puerto Rico, Alaska and Hawaii free via DHL SmartParcel (3-5 business days). You will receive a tracking number once your order has shipped. Expedited and overnight shipping is available for an additional fee at checkout. Free shipping may not be available under certain circumstances (ex. special promotions, combo packs, etc.), in these instances an updated shipping cost will be displayed at checkout.

Worldwide Shipping

We fulfill and ship orders worldwide via DHL Fedex UPS and USPS. Shipment arrival times vary by country, expedited shipping is available at checkout for an additional cost. Free shipping may not be available under certain circumstances, in these instances an updated shipping cost will be displayed at checkout. Click here to view a list of shipping times by country.

COUNTRY	STANDARD	EXPEDITED
Australia	10-15 Days	5-10 Days
Bahrain	15-25 Days	5-10 Days
Belgium	10-20 Days	5-10 Days
Bulgaria	15-20 Days	5-10 Days
Canada	5-15 Days	5-10 Days
Columbia	N/A	5-10 Days
Croatia	15-20 Days	5-10 Days
Cyprus	15-25 Days	5-10 Days
Czech Republic	15-25 Days	5-10 Days
Denmark	5-15 Days	5-10 Days
Estonia	15-25 Days	5-10 Days
Finland	10-25 Days	5-10 Days
France	10-25 Days	2-10 Days
Germany	5-15 Days	5-10 Days
Hungary	10-25 Days	5-10 Days
India	N/A	2-10 Days
Indonesia	10-25 Days	5-10 Days
Ireland	10-25 Days	2-10 Days
Israel	10-25 Days	5-10 Days
Italy	N/A	5-15 Days
Kazakhstan	10-15 Days	2-10 Days
Lithuania	15-25 Days	2-10 Days
Malaysia	15-25 Days	2-10 Days
Mexico	10-25 Days	2-10 Days
Netherlands	10-20 Days	2-10 Days
New Zealand	5-15 Days	2-10 Days
Norway	5-15 Days	2-10 Days
Philippines	20-25 Days	2-10 Days
Poland	10-20 Days	2-10 Days
Portugal	15-25 Days	2-10 Days
Romania	15-20 Days	2-10 Days
Russia	15-25 Days	2-10 Days
Singapore	10-20 Days	2-10 Days
Slovena	15-25 Days	2-10 Days
South Korea	15-25 Days	2-10 Days
Spain	10-20 Days	2-10 Days
Switzerland	10-20 Days	2-10 Days
Thailand	15-25 Days	5-15 Days
Turkey	15-25 Days	2-10 Days
United Arab Emirates	15-25 Days	2-10 Days
United Kingdom	5-15 Days	2-10 Days
Vietnam	15-25 Days	2-10 Days
Rest of the World	15-30 Days (When available)	2-10 Days

Due to limitations of our shipping partners, some countries are not eligible for our free international shipping offer. For these countries, we offer a flat subsidized rate of $25 - $50, and orders over $350 receive free express shipping. Click here to view a list of countries we cannot ship to at this time.

Although we seek to provide worldwide shipping, our shipping partners cannot deliver to certain countries. Click here for a full list of countries we are unable to ship to.

If a shipment is refused any cost associated with that shipment refusal will be deducted from a potential refund.

Duties and Taxes

Please note that Stührling is required to declare the retail value of all items in shipments, and your shipment may be subject to import fees upon arrival in the destination country. Any incurred importation fees or taxes are the responsibility of the customer.

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