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COVID-19 SHIPPING UPDATES

In line with local guidelines to prevent the spread of COVID-19, we have temporarily reduced staffing in our warehouses and fulfillment center. As a result you may experience delays in the processing and shipping of your order.

SHIPPING

Processing

  • Orders received after 2 PM on Monday through Thursday, will be processed and shipped out the next business day.
  • Orders received after 11 AM on Friday, will be processed on the following Monday.
  • Orders placed after the shipping cutoff times noted above will result in an extra day added to delivery times.

Free Domestic Shipping

We ship all domestic orders including Puerto Rico, Alaska and Hawaii free via DHL SmartParcel (3-5 business days). You will receive a tracking number once your order has shipped. Expedited and overnight shipping is available for an additional fee at checkout. Free shipping may not be available under certain circumstances (ex. special promotions, combo packs, etc.), in these instances an updated shipping cost will be displayed at checkout.

Worldwide Shipping

We fulfill and ship orders worldwide via DHL Fedex UPS and USPS. Shipment arrival times vary by country, expedited shipping is available at checkout for an additional cost. Free shipping may not be available under certain circumstances, in these instances an updated shipping cost will be displayed at checkout. Click here to view a list of shipping times by country.

Due to limitations of our shipping partners, some countries are not eligible for our free international shipping offer. For these countries, we offer a flat subsidized rate of $25 - $50, and orders over $350 receive free express shipping. Click here to view a list of countries we cannot ship to at this time.

Although we seek to provide worldwide shipping, our shipping partners cannot deliver to certain countries. Click here for a full list of countries we are unable to ship to.

If a shipment is refused any cost associated with that shipment refusal will be deducted from a potential refund.

Duties and Taxes

Please note that Stührling is required to declare the retail value of all items in shipments, and your shipment may be subject to import fees upon arrival in the destination country. Any incurred importation fees or taxes are the responsibility of the customer.