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SHIPPING

SPECIAL HOLIDAY HOURS AND SHIPPING SCHEDULE

Our offices and warehouse are closed starting Tuesday October 7th 12PM EST. We will reopen at 9:30 AM EST on Thursday, October 19th in observance of the holidays.

  • Orders received after 11 AM on Friday, October 7th will be processed on Wednesday, October 12th
  • Orders received after 10 AM on Wednesday, October 12th will be processed on Friday, October 14th
  • Orders received after 11 AM on Friday, October 14th will be processed on Wednesday, October 19th.

Free Domestic Shipping

We ship all domestic orders including Puerto Rico, Alaska and Hawaii free via DHL SmartParcel (3-5 business days). You will receive a tracking number once your order has shipped. Expedited and overnight shipping is available for an additional fee at checkout. Free shipping may not be available under certain circumstances (ex. special promotions, combo packs, etc.), in these instances an updated shipping cost will be displayed at checkout.

Worldwide Shipping

We fulfill and ship orders worldwide via DHL Fedex UPS and USPS. Shipment arrival times vary by country, expedited shipping is available at checkout for an additional cost. Free shipping may not be available under certain circumstances, in these instances an updated shipping cost will be displayed at checkout.

Due to the limitations of our shipping partners, some countries are not eligible for our free international shipping offer. If a shipment is refused any cost associated with that shipment refusal will be deducted from a potential refund.

Duties and Taxes

Please note that Stührling is required to declare the retail value of all items in shipments, and your shipment may be subject to import fees upon arrival in the destination country. Any incurred importation fees or taxes are the responsibility of the customer. Click here to view our international duties and taxes page.

Any cost associated with the refusal of a package will be deducted from a full refund.

Ordere Processing

  • Orders received after 12 PM on Monday through Thursday, will be processed and shipped out the next business day.
  • Orders received after 11 AM on Friday, will be processed on the following Monday.
  • Orders placed after the shipping cutoff times noted above will result in an extra day added to delivery times.
  • Expedited shipping may be delayed over weekends due to processing times.